Privacy Policy — Fleek Marketing Ltd
Last updated: October 2025
Fleek Marketing Ltd (“Fleek”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website, contact us, or work with us as a client.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).
- Who We Are
Fleek Marketing Ltd
Registered office: 5 Carrwood Park, Selby Road, Leeds, West Yorkshire, LS15 4LG
Company No. 11077759 | VAT No. 282 9406 79
Email: website@fleek.marketing
We are the Data Controller for personal information we collect through our website and marketing activities, and the Data Processor when handling personal data on behalf of our clients.
- What This Policy Covers
This Policy applies to:
- Visitors to our website
- Clients and prospects who contact us or use our services
- Individuals whose data we process in delivering marketing, web, or AI-based services for our clients
It explains what data we collect, why we collect it, how we protect it, and your rights under UK law.
- Data We Collect
We may collect the following types of personal data:
Information you provide directly
- Name, company, job title
- Email address, phone number, postal address
- Project details, messages, or enquiries sent through forms or email
- Newsletter or blog subscription preferences
- Workshop or event registration details
Information we collect automatically
- IP address, browser type, device and operating system
- Website usage data (pages visited, time on site, referring URL)
- Cookies and tracking pixels (see the Cookies section below)
Information from other sources
- Social media handles if you engage with us on platforms like LinkedIn, Meta, or X (Twitter)
- Data from analytics or advertising tools (e.g. Google Analytics, Meta Pixel, LinkedIn Insight Tag, Hotjar)
- Publicly available business information
- How We Collect Data
We collect data when you:
- Fill in a form on our website
- Contact us by email, phone, or social media
- Subscribe to our newsletter or blog updates
- Attend one of our events or webinars
- Engage with our ads or campaigns
- Visit our website (via cookies and analytics)
We also receive data from trusted marketing and technology partners who help us deliver or analyse our services.
- How We Use Data
We use personal data to:
- Respond to your enquiries and provide proposals or quotes
- Deliver our contracted services and projects
- Manage client relationships and accounts
- Send newsletters, updates, and marketing communications (where permitted)
- Improve our website, content, and services
- Comply with our legal and financial obligations
Our lawful bases for processing data are:
- Contractual necessity (to deliver agreed work)
- Legitimate interest (to grow and manage our business)
- Consent (for optional marketing communications)
- Legal obligation (for tax, accounting, and compliance purposes)
- Marketing Communications
We send marketing emails under the soft opt-in rule — if you’re an existing client or have enquired about our services, we may contact you with similar updates or offers.
You can unsubscribe at any time by clicking “unsubscribe” in our emails or emailing website@fleek.marketing.
For any other marketing, we’ll always ask for explicit consent first.
We use trusted tools such as Mailchimp and Insightly CRM to manage contact lists and campaign delivery.
- Client and Project Data
As part of our client work, we may process personal data belonging to our clients’ customers or users (for example, when managing ad campaigns, analytics, or CRM data).
In these cases:
- The client is the Data Controller.
- Fleek acts as the Data Processor.
- We only process such data according to the client’s written instructions and always under a confidentiality agreement.
- We delete or anonymise personal data at the end of the project unless retention is required by law.
- AI, Analytics & Emerging Technologies
We use AI tools (such as ChatGPT, Jasper, and other marketing AI systems) to support creative, analytical, and operational tasks.
We may process personal data through these tools where it is necessary for a client project.
In these cases:
- Only authorised team members may input or review data.
- No confidential or sensitive personal data is uploaded unless strictly required for the task and agreed with the client.
- All outputs are reviewed for accuracy, quality, and compliance before use.
We also use analytics tools such as Google Analytics, Meta Pixel, LinkedIn Insight Tag, and Hotjar to understand website performance and user engagement.
- Who We Share Data With
We only share personal data when necessary for legitimate business purposes, including with:
- Hosting, domain, and technical service providers
- CRM, analytics, and marketing automation platforms (e.g. Mailchimp, Insightly, Google, Meta, LinkedIn, HubSpot)
- Professional advisors (accountants, legal, IT)
- Subcontractors or freelancers working under our direction
We do not sell or rent your personal data to anyone.
- International Data Transfers
Some of our technology partners (for example Google, Meta, or OpenAI) may store or process data outside the UK or EEA.
When this happens, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements or Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).
- Data Security
We use strong technical and organisational measures to protect your data, including:
- Encrypted cloud storage (Google Workspace and similar systems)
- Access controls and user permissions for all team members and contractors
- Regular system and password reviews
- Security monitoring and data breach procedures
If we ever become aware of a personal data breach affecting you, we will notify you promptly in accordance with UK data protection law.
- Data Retention
We retain data only as long as necessary for the purpose it was collected.
Typical retention periods are:
- Marketing and enquiry data: up to 3 years after last contact
- Client project data: up to 6 years after completion (for legal and accounting purposes)
- Website analytics data: up to 26 months (in line with Google Analytics settings)
We may keep anonymised or aggregated data for longer to track performance or business trends.
- Your Rights
Under UK GDPR, you have the right to:
- Access the data we hold about you
- Correct any inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to our processing
- Request data portability (transfer of your data to another provider)
- Withdraw consent for marketing at any time
You can exercise any of these rights by emailing website@fleek.marketing.
If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
- Cookies
We use cookies and similar technologies to improve your experience and analyse how our website is used.
This includes cookies from third parties such as Google Analytics, Meta, LinkedIn, and Hotjar.
You can choose to accept or reject optional cookies using our cookie banner when you visit the site.
You can also disable cookies in your browser at any time — though this may affect website functionality.
For details of the specific cookies we use, see our Cookie Notice.
- Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page, and the “last updated” date will reflect when changes were made.
If we make significant changes, we’ll notify you directly where possible.
- Contact Us
If you have any questions about this Policy or how we handle personal data, please contact us:
📧 website@fleek.marketing
📍 Fleek Marketing Ltd, 5 Carrwood Park, Selby Road, Leeds, West Yorkshire, LS15 4LG
In summary:
We handle all personal information responsibly, securely, and transparently — in line with UK data protection law and our commitment to building trusted, data-respectful relationships.